Knowledge Base
1. Where is the Help file located?
2. Where are the Tutorials located?
4. How to enter a marriage date when there is none
6. The installation of the program did not appear to complete
7. What Source Types are available in the program?
8. What Attribute Types are available in the program?
9. The program prevents me from exiting
1. Where is the Help file located?
The Help file gets installed with the program. The Help file is accessed via the main menu.
If you want to access it outside the program then please read the following.
Assuming you installed GENP on the C drive within the directory "Program Files" then the location of the program GENP will be "c:\Program Files\GENP".
Beneath this directory is the subdirectory Help. The Help file within is named 'GENP.chm'.
So in this example the Help file is within the directory "c:\Program Files\GENP\Help".
(2005 Aug 2 revised 2005 Aug 12)
2. Where are the Tutorials located?
Tutorials can be found in the Help file and additional ones on the website.
For the Help file look in the User Guide. There is a chapter of Tutorials.
(2005 Aug 2 revised 2005 Aug 23)
We assume that you want to remove a GenBase completely from your system.
This is a two (2) step process.
Firstly delete the GenBase. Do this by either choosing the menu item Databases | Delete or the sidebar item Databases | Delete. Then select the GenBase from the GenBase List.
Secondly delete the entry for the GenBase from the Database Table. Do this by either choosing the menu item System Tables | Databases or the sidebar item System Tables | Databases. Choose the tabsheet Delete. Key the GenBase and click Process.
(2005 Aug 2)
4. How to enter a marriage date when there is none
For most purposes you know when a couple married. You will know the day, month and year. If you don't know the day then enter the month and year.
Sometimes the marriage date is before a known date. For example, "before 1890".
The program, at first, insists on a marriage date. This is a precaution as you will mostly know the marriage date and have probably forgotten to key it. Some ancient pedigrees state a marriage but not a date.
You need to ensure that this is a marriage and not a union. If it is a marriage then key and save a spurious date. Then rekey a blank date and save.
(2005 Aug 12)
Sometimes due to Internet or other problems the download from our website may not have copied all the data.
The easiest way to check if all the data has been downloaded is to compare the file size of the file on our website with the file size of the file on your computer. If there is a difference in file size then delete the file from your computer and download the file again. The file size on our website is stated beside the point from where you downloaded.
Remember to download the file to a different directory or folder from that holding your Genp program and family history files. We recommend you create a directory or folder named GENPtemp for that purpose.
(2007 Apr 13)
6. The installation of the program did not appear to complete
Check that your anti-virus program was disabled or sleeping or in a 'snooze' state. It is important that your anti-virus program was not enabled. We have installed hundreds of programs and we sometimes get problems when not disabling our anti-virus program.
This is how some of the popular anti-virus programs look when enable and disabled.
AVG
disabled
enabled
Norton anti-virus
disabled
enabled
Symantec AntiVirus Corporate Edition
disabled
(There is a red surround to the icon.)
enabled
VET
disabled
enabled
Please also see our webpage Tutorial on installing Genp.
(2007 Apr 13)
7. What Source Types are available in the program?
There are 116 source types available in the program. To get a listing of them we produced a standard report from the program entitled 'GENP Report of Source Types'.
We chose to output two (2) fields only - Name and RecNum (record number).
We also chose a Classic template for the HTML Options. Compare this design with the one for Attribute Types.
The first source type is Ancestral File. The last source type is Will (Unrecorded).
To see the list click here.
(2008 Jan 15)
8. What Attribute Types are available in the program?
There are 153 attribute types available in the program. To get a listing of them we produced a standard report from the program entitled 'GENP Report of Attribute Types'. We chose to output two (2) fields only - Name and RecNum (record number).
We also chose an Olive template for the HTML Options. Compare this design with the one for Source Types.
The first attribute type is AFN (Ancestral File Number). The last attribute type is Will.
To see the list click here.
(2008 Jan 15)
9. The program prevents me from exiting
The main reason for the program appearing to prevent the user from exiting is that there are warnings outstanding.
Look at the
Status Bar. If the Warnings Flag looks like this icon 
then there is at least one outstanding warning.
Click on the icon to see the Warnings dialog. For more information see the Help file, index entry Warnings.
(2008 Jan 24)